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can't call +13154021021 to get verified....

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  1. VERIFIED Junior Member Credibility: 1,012
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    can't call +13154021021 to get verified....

    I tried to call it several times from different phones and skype. It keeps hang up, I can't get verified
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  2. VERIFIED Junior Member Credibility: 1,012
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    by the way, your website seems only support US phone number to verify,
    even the UK phone example you have given can't pass your system, do you know that?

    Please provide a valid number
    When entering your phone number, please use the following format:United States: 12104941830
    International (UK ): 449298908790
  3. VERIFIED TG STAFF Credibility: 1,000
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    We do have multiple users who have been able to get verified from outside of the US. I'm sorry that it is not working for you.
    Please send me an e-mail @ Franny@twingalaxies.com and I will be able to give you a call and manually verify you :)

    Quote Originally Posted by greyfox417 View Post
    by the way, your website seems only support US phone number to verify,
    even the UK phone example you have given can't pass your system, do you know that?

    Please provide a valid number
    When entering your phone number, please use the following format:United States: 12104941830
    International (UK ): 449298908790
  4. VERIFIED Junior Member Credibility: 1,012
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    I don't know how they get verified, the example International (UK ): 449298908790 phone number
    I tried to use it to register, your system says that number 449298908790 is not a valid number.
    Even your own example can't finish registering
    can you take several minutes to register a new account, and try to get verified with that phone number 449298908790

    Quote Originally Posted by SincerelyFranny View Post
    We do have multiple users who have been able to get verified from outside of the US. I'm sorry that it is not working for you.
    Please send me an e-mail @ Franny@twingalaxies.com and I will be able to give you a call and manually verify you :)
    Last edited by greyfox417; 02-23-2017 at 07:54 PM.
  5. VERIFIED TG STAFF Credibility: 1,000
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    Are you trying to call into the hotline using the same phone number that you entered? The hotline will only process phone calls from numbers it recognizes.

    I am unable to verify an account with that phone number because it does not belong to me.

    Please send me an e-mail and I can manually verify you over the phone.

    We will look into the issue. Some users have had this problem in the past, but other have been able to verify without problem.

    Quote Originally Posted by greyfox417 View Post
    I don't know how they get verified, the example International (UK ): 449298908790 phone number
    I tried to use it to register, your system says that number 449298908790 is not a valid number.
    Even your own example can't finish registering
  6. VERIFIED Junior Member Credibility: 1,039
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    Hello SincerelyFranny Im having the same problem Im located in the US
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    Quote Originally Posted by greyfox417 View Post
    I don't know how they get verified, the example International (UK ): 449298908790 phone number
    I tried to use it to register, your system says that number 449298908790 is not a valid number.
    Even your own example can't finish registering
    can you take several minutes to register a new account, and try to get verified with that phone number 449298908790
    Not surprised you're having problems there. :( Clearly isn't your fault.

    For American calls from the UK, we have to dial 001 first. I could understand if this was "0019298908790" - often written as +1 929 890 8790.

    +44 929 890 8790 might be valid UK number if you are outside the UK or using a mobile phone. If inside (landlines particularly) it would be 0929 890 8790 ... 09 prefixes are Premium Rate calls - don't phone it as it'll cost a bomb (errata - you've already discovered it doesn't exist)! Cheaper to phone the American number, most likely.
    Last edited by Barthax; 02-24-2017 at 05:03 AM.

    Are you on my radar?
    I'd rather be last on every game than throw my time away chasing only one score.
    Thanks SincerelyFranny thanked this post
  8. VERIFIED Junior Member Credibility: 1,012
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    you don't have to make a call, it just can't finish registering even before making the call. Your system does not allow this number 449298908790 to be added to the caller list
    Quote Originally Posted by SincerelyFranny View Post
    Are you trying to call into the hotline using the same phone number that you entered? The hotline will only process phone calls from numbers it recognizes.I am unable to verify an account with that phone number because it does not belong to me.Please send me an e-mail and I can manually verify you over the phone.We will look into the issue. Some users have had this problem in the past, but other have been able to verify without problem.
  9. VERIFIED TG STAFF Credibility: 1,000
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    Quote Originally Posted by RodgeBabeCinco View Post
    Hello SincerelyFranny Im having the same problem Im located in the US
    Send me and e-mail @ Franny@twingalaxies.com and I will be able to help you.
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    I got it to work but Thank you.
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