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admin staff
01-10-2018 at 04:53 AM
4061 Comments
Rating: 13 votes, 4.00 average.

Scoreboard Errors - Website Errors - Report them here

Dear Community


The TWIN GALAXIES main forum area has been retired , please use this post to report any scoreboard or website errors. We understand that users need immediate response on issues, please try to post the link to the score with the description of the error and a screenshot. Regards Admin Staff
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  1. Excelliron's Avatar

    Greetings Admin Staff,

    I made a PS3 track for MUD FIM Motocross World Championship which was just funded. In the "Additional Info" section I had typed the following:
    "It is recommended, though not required, that hardware such as console, game, controller etc be shown at some point in the submission, as well as any other relevant evidence."

    Yet that didnt come through once the track was accepted. It left that section totally blank for some reason.

    It also jumbled all the directions I left in the "Track Rules" section.
    This is how they came out:

    "Boot up of the game from the PS3 homescreen must be shown.From MUD Main menu choose Official Mode > Quick Race > MX1Gamer may choose any riderOpponents Skill: NormalDuration: 2 Minutes + 1 LapThe placing you achieve in the race doesn't matter but you must finish the race"

    ... and this is how I originally typed it, and how it appeared in the 'View Proposed Leaderboards' section of the website before it was funded:

    "Boot up of the game from the PS3 homescreen must be shown.

    From MUD Main menu choose Official Mode > Quick Race > MX1

    Gamer may choose any rider

    Opponents Skill: Normal

    Duration: 2 Minutes + 1 Lap

    The placing you achieve in the race doesn't matter but you must finish the race"


    And im using this track to create derivatives so they all suffer from these issues too.

    Here's the link. Click "View Rules" to see how its laid out.
    https://www.twingalaxies.com/game/mud-fim-motocross-world-championship/playstation-3

    Thankssdwyer138, admin staff thanked this post
  2. sdwyer138's Avatar

    Error received when clicking 'manage attachments' button from the initial dispute form.

    I have reported this before in the past.

    Thanksadmin staff, wwdkong thanked this post
  3. sdwyer138's Avatar

    This Incorrectly seems to indicate the disputed submission could be mine


    I have reported this before in the past as well.

  4. admin staff's Avatar

    Quote Originally Posted by sdwyer138

    Error received when clicking 'manage attachments' button from the initial dispute form.

    I have reported this before in the past.

    This issue has been fixed. Please check and confirm.

  5. nads's Avatar

    Seeing some things are getting actioned that have been reported before, Ill add this one back in.

    There are numerous Leaderboards where the top Player's Profile pic has not populated

    an example of good.

    Then there are tons missing, from what I can see its site wide.

    It would great if this could be fixed, again across the whole site

    Example of missing

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  6. Snowflake's Avatar

    Quote Originally Posted by nads

    Seeing some things are getting actioned that have been reported before, Ill add this one back in.

    There are numerous Leaderboards where the top Player's Profile pic has not populated

    an example of good.

    Then there are tons missing, from what I can see its site wide.

    It would great if this could be fixed, again across the whole site

    Example of missing

    i know tg acttually confusingly has two profile pics (for the likes of me i dontt know why), one shows in one cases the other in the other. I (like many others) only have one profile pics cause i'm a normal human being (ok i'm not, butt in this case i am). I wonder if this is a bug or a side effect of the people you use for example only have one profile pic insttead of both

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  7. Excelliron's Avatar

    Quote Originally Posted by Snowflake


    i know tg acttually confusingly has two profile pics (for the likes of me i dontt know why), one shows in one cases the other in the other. I (like many others) only have one profile pics cause i'm a normal human being (ok i'm not, butt in this case i am). I wonder if this is a bug or a side effect of the people you use for example only have one profile pic insttead of both



    There used to be places for two profile pics, but TG did away with one of them, yet the places they were displayed on the website remain. This makes it so anyone who didnt make a secondary profile pic cant make one anymore and the places where its displayed is a blank picture.

    If you look at the scrolling bar at the top of the submissions page you ill see my picture does not match my profile picture. This is a remnant of the old secondary profile pic.
    I have raised the issue a few times.
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  8. nads's Avatar

    Quote Originally Posted by Snowflake


    i know tg acttually confusingly has two profile pics (for the likes of me i dontt know why), one shows in one cases the other in the other. I (like many others) only have one profile pics cause i'm a normal human being (ok i'm not, butt in this case i am). I wonder if this is a bug or a side effect of the people you use for example only have one profile pic insttead of both

    Its a good point you make, as I do remember Greg having a different one from when he started, but then again I did change mine at some point too.

    I just think there is a bug/link missing see below I do have at least one pic in the Leaderboard area.




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  9. admin staff's Avatar

    Hi All

    There are two scenarios here

    Twingalaxies inherited a 30 year old database with a lot of player scores. A lot of players are not active TG members right now . If the player does not have a active user id , his image will not show up in leaderboards even tough his rank =1.


    If you are a verified user who is seeing two profile pics, please link me to the page . I will check and resolve the issue


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  10. nads's Avatar

    Quote Originally Posted by admin staff

    Hi All

    There are two scenarios here

    Twingalaxies inherited a 30 year old database with a lot of player scores. A lot of players are not active TG members right now . If the player does not have a active user id , his image will not show up in leaderboards even tough his rank =1.


    If you are a verified user who is seeing two profile pics, please link me to the page . I will check and resolve the issue


    Yeah I can appreciate that a 30 year old database comes with some complexities.

    So for verified users only seeing one pic, like me I should be in all the leaderboard pics where I am in Number 1 Rank?

    Because I feel is the main issue

  11. admin staff's Avatar

    Hi Peter

    Please give me one link where your image is not being displayed where rank =1.

    It would really help me identify the issue

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  12. nads's Avatar

    Quote Originally Posted by admin staff

    Hi Peter

    Please give me one link where your image is not being displayed where rank =1.

    It would really help me identify the issue


    No problem :-)

    Ill give you a few

    https://www.twingalaxies.com/game/decathlon/atari-2600-vcs

    https://www.twingalaxies.com/game/grand-prix/atari-2600-vcs

    https://www.twingalaxies.com/game/chopper-command/atari-2600-vcs

    Now this is the one that is correct

    https://www.twingalaxies.com/game/dragster/atari-2600-vcs

    I am starting to remember this issue only started to occur AFTER we were asked to update our profiles

    See Wall posts here

    https://www.twingalaxies.com/Jace-Hall/wall/3412/A-word-about-the-new-user-profile-pages...

    https://www.twingalaxies.com/Jace-Hall/wall/3573/Very-Important!-Your-Profile-Picture-Matters!

    maybe something changed after this?


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  13. nads's Avatar

    Quote Originally Posted by admin staff

    Hi Peter

    Please give me one link where your image is not being displayed where rank =1.

    It would really help me identify the issue

    Looks like you have fixed it!

    Great work!

    ThanksJace Hall, admin staff thanked this post
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  14. sdwyer138's Avatar

    https://www.twingalaxies.com/game/outrunners/sega-genesis-sega-mega-drive/ntsc-fastest-time/page/1?ref=fbshare

    The rules for this track are lacking.

    I would add to it, "May select any car and any transmission. Must reach the finish line for your time to count."

    @RaGeNyC @Rogerpoco do y'all have input?

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  15. RaGeNyC's Avatar

    Quote Originally Posted by sdwyer138
    I would add to it, "May select any car and any transmission. Must reach the finish line for your time to count."

    Perfect.
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  16. Rogerpoco's Avatar

    Quote Originally Posted by RaGeNyC

    Perfect.


    Ya, for the type game it is that definitely seems like what the rules should be.

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  17. admin staff's Avatar

    Quote Originally Posted by sdwyer138

    https://www.twingalaxies.com/game/outrunners/sega-genesis-sega-mega-drive/ntsc-fastest-time/page/1?ref=fbshare

    The rules for this track are lacking.

    I would add to it, "May select any car and any transmission. Must reach the finish line for your time to count."

    @RaGeNyC @Rogerpoco do y'all have input?

    We have made the requested changes.

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  18. voltronforce0's Avatar

    https://www.twingalaxies.com/game/candy-crush-saga/ios/?track=level%20103

    My version-specific scores aren't showing up on the leaderboard even after they've been accepted. It says Total Records (1) and if you click on View All Submissions my submission is present under Accepted but without my name.

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  19. Gamebuster's Avatar

    Speedrun.com records on my profile are improperly displayed, show incorrect times, and don't link to a valid run.

    For example, the 13:51 listed is off by an entire hour, it's actually 1h 13m 51s long. Clicking on the video link takes you to https://www.speedrun.com/ebtr/run/y8rowjdm which is not a run that exists.

    It should actually take you to https://www.speedrun.com/ebtr/run/zx7w155y

    The track name of individual level runs are being listed as one of the database variables (in this case, S-Rank, B-Rank, D-Rank) instead of the actual level's name (school mexico, crystal nebula, soccer, etc).

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  20. Jace Hall's Avatar

    Quote Originally Posted by Gamebuster

    Speedrun.com records on my profile are improperly displayed, show incorrect times, and don't link to a valid run.

    For example, the 13:51 listed is off by an entire hour, it's actually 1h 13m 51s long. Clicking on the video link takes you to https://www.speedrun.com/ebtr/run/y8rowjdm which is not a run that exists.

    It should actually take you to https://www.speedrun.com/ebtr/run/zx7w155y

    The track name of individual level runs are being listed as one of the database variables (in this case, S-Rank, B-Rank, D-Rank) instead of the actual level's name (school mexico, crystal nebula, soccer, etc).

    I'm sure @admin staff will fix quickly. Thank you for reporting this!

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