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sdwyer138
04-19-2019 at 06:02 PM
8 Comments
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Unable to submit a score


@admin staff I still cannot submit a score. This is the first time I have attempted to submit a score in months, and I know the upload interface has changed since I last used it. Presumably the addition of the preview function has broken it for me.

Here is a video of what is happening. Once the submission video is uploaded and processed, the preview and submit buttons do not work, neither does the previous button, and also I noticed that the notifications dropdown also no longer loads. Additionally there are visual formatting problems in various places on the page.

I'm using MacOS 10.14.4 and Safari 12.1 (14607.1.40.1.4). Yes I have cleared cache, quit Safari, restarted the computer.

Please help to fix this.





Comments
  1. ILLSeaBass's Avatar

    Have you tried using Chrome? My guess is that this is a Safari issue due to lack of testing on TG's part on that browser.

  2. sdwyer138's Avatar

    Quote Originally Posted by ILLSeaBass

    Have you tried using Chrome? My guess is that this is a Safari issue due to lack of testing on TG's part on that browser.


    No, nor should I have to. I have always used Safari and have never had a problem until this last change to the uploader.

  3. Marco1019's Avatar

    I'm on Mac & I've been using Firefox for a while now without issues...until today when my latest submission wouldn't upload. It stopped at 14% before restarting on its own. (It got there eventually.)

  4. timmell's Avatar

    I started to have issues two weeks ago with safari and TG. I unfortunately went to Chrome for this site.


  5. Snowflake's Avatar

    Give it up boys tg is useful for docial media and wall posts adjudication is dead with this staff

  6. Desidious's Avatar

    Have you tried clearing your cache? Hur hurrr

  7. admin staff's Avatar

    Hi all

    The safari submit issue is solved . Please check and confirm

    Thankssdwyer138 thanked this post
    Likesnads liked this post
  8. sdwyer138's Avatar

    Quote Originally Posted by admin staff

    Hi all

    The safari submit issue is solved . Please check and confirm


    Yes, it works fine now. Thank you Admin!

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