Having video upload problems?
Some users are still reporting that they are having upload issues/problems. We are currently unable to replicate these reported problems so we can not fix them. From out vantage point, everything is working fine.
If you are still having a problem upload a score performance video into the TG submission system, please describe in this thread the EXACT problem/experience you are having so we can figure out the cause and fix it!
Please include this information:
Computer type / OS / version
Web browser type / version
Type of file being uploaded
File size - both actual video length AND size on disk
Video file type - Mp4, Mov,Wmv, etc.
Connection speed - (please go to www.speedtest.net and run a test to measure your connection speed if you don't know it.)
Please describe in the best detail you can, what exactly you witness during the entire upload process until failure.
Also please include any other information or observations that you think may be relevant.
We want to fix all / any issues with this as soon as possible - so any information or help you can provide to us would be greatly appreciated!