Article: CLAIM YOUR NAME IN THE TWIN GALAXIES WORLD RECORD DATABASE!

  1. 07-31-2014, 05:00 PM
    Quote Originally Posted by Mike Girard View Post
    Mine didn't link up right either for now.
    You are not a verified user. You must become verified.
  2. 07-31-2014, 05:05 PM
    Quote Originally Posted by sprinter461 View Post
    I'm verified, my names match, and it won't claim it. :/
    Your claim is not working because you are in the database twice and one of the entries has no scores associated with it - and it happens to be the first name that the system finds that matches.

    We are working on this issue. Please hang tight.
  3. 07-31-2014, 05:08 PM
    Quote Originally Posted by Shawne25 View Post
    Aw man, I never get verified, as I didn't get a chance for a score submission.
    We have tried to call you two times and received no answer.
    Likes Shawne25 liked this post
  4. 07-31-2014, 09:23 PM
    Worked perfectly, thanks!
  5. 08-01-2014, 12:46 AM
    Didn't work for me, but then again I'm pretty sure the names don't match and I don't see any option to change it.
  6. 08-01-2014, 03:40 AM
    Quote Originally Posted by Merciless365 View Post
    Didn't work for me, but then again I'm pretty sure the names don't match and I don't see any option to change it.
    Yes your name does not match. You do not have a middle initial in the database.

    To change your name, go to "settings" (top right on web page) and then "edit profile" - scroll down and you can change your profile name to match properly.
    Jace Hall
    Head Custodian
    www.TwinGalaxies.com
  7. 08-01-2014, 10:13 AM
    Ach! There was somebody else in the database with the exact same name, and now I've claimed his one score, rather than my (multiple) own. Help! -JW
  8. 08-01-2014, 12:13 PM
    Alright, yeah! I been verified! :D
    Last edited by Shawne25; 08-01-2014 at 04:40 PM.
  9. 08-01-2014, 11:48 PM
    Quote Originally Posted by JWJr View Post
    Ach! There was somebody else in the database with the exact same name, and now I've claimed his one score, rather than my (multiple) own. Help! -JW
    Hi JwJr

    Since you are a verified user we have rectified your records in the database . Please check and let us know

    Regards
    TwinGalaxies
  10. 08-02-2014, 07:38 AM
    Quote Originally Posted by admin staff View Post
    Hi JwJr

    Since you are a verified user we have rectified your records in the database . Please check and let us know

    Regards
    TwinGalaxies
    That's perfect. Thanks!

    Now, get that new submission system working - I've got a score recorded that'll bump one of those "2nd"s to a "1st"! :) -JW
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