how i recover my scores?

  1. how i recover my scores?

    09-23-2020, 09:56 PM
    I have an issue with my account and scores, I can't to see my scoreboard in my profile.

    here both links
    https://www.twingalaxies.com/gerardo-molina-martnez
    https://www.twingalaxies.com/scores.php?player=56163

    What do I need for recover all my scores?
    thanks for the support.
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  2. 09-29-2020, 11:33 PM
    @SincerelyFranny can you please help him?
    Jace Hall
    Head Custodian
    www.TwinGalaxies.com
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  3. 09-29-2020, 11:42 PM
    Quote Originally Posted by Gerardo Molina Martínez View Post
    I have an issue with my account and scores, I can't to see my scoreboard in my profile.

    here both links
    https://www.twingalaxies.com/gerardo-molina-martnez
    https://www.twingalaxies.com/scores.php?player=56163

    What do I need for recover all my scores?
    thanks for the support.
    Hi there!

    Have you tried to use the 'Claim Username' feature already?

    To do this, you we'll need to go to the settings page and locate the 'My Profile' section on the left hand side. From there you can select 'Claim Username' and it will bring you to a page where you can link your scores to your profile.

    Let me know how this works out for you. If it doesn't work please send me a PM it email me at franny@Twingalaxies.com :)
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  4. 10-01-2020, 07:36 AM
    Quote Originally Posted by SincerelyFranny View Post
    Hi there!

    Have you tried to use the 'Claim Username' feature already?

    To do this, you we'll need to go to the settings page and locate the 'My Profile' section on the left hand side. From there you can select 'Claim Username' and it will bring you to a page where you can link your scores to your profile.

    Let me know how this works out for you. If it doesn't work please send me a PM it email me at franny@Twingalaxies.com :)
    Hello team TG

    Thanks for the following, Jace Hall and Franny
    Sure i tried it
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    here the search
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    but i don´t see changes
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    I remember when TG change his web page, then i got this issue, I guess the data base miss my username only by accent.
    here the only one difference.

    Is there some way to recover my scores??

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    thanks for all, I hope you can to help me.
    Cheers!
    Last edited by Gerardo Molina Martínez; 10-01-2020 at 07:45 AM.
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  5. 10-16-2020, 09:14 AM
    Hello

    some reply about my issue
    thank i hope you reply
    thanks!!
  6. 10-16-2020, 09:20 AM
    Hey @SincerelyFranny can you help with this please?
    Jace Hall
    Head Custodian
    www.TwinGalaxies.com
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  7. 10-16-2020, 09:57 AM
    Welcome to Twin Galaxies you.
    You got the best people that will help you on this. Jace Hall Mrs Franny and @aadmin staff
    Quote Originally Posted by Gerardo Molina Martínez View Post
    Hello

    some reply about my issue
    thank i hope you reply
    thanks!!
    JJTJohnnyLightning World #1 Racer on Arcade Game Fast & Furious Super Cars 1,803 Match Wins 49Cities
  8. 10-23-2020, 01:08 AM
    I faced with similar issue tnx for the tips
  9. 10-23-2020, 12:31 PM
    Quote Originally Posted by Gerardo Molina Martínez View Post
    Hello

    some reply about my issue
    thank i hope you reply
    thanks!!
    Hi Gerardo,

    I wanted to follow up with you.

    I had replied to your email on 10/16 and I will follow up again today.
    If you happen to see this first... Can you provide me with a link to your score page that that you would like linked to your account? Or can you provide me with a game you have a score on so I can locate it?

    Thank you!
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