Bioware Devs Respond To Anthem Demo Issues

This weekend was supposed to be a taste of Anthem in all its glory, but players quickly found themselves held up with loading glitches, full servers, and plenty of other game breaking bugs that meant a less than excellent experience. These technical issues were significant enough that Bioware’s Head of Live Service, Chad Robertson, took to the website with a blog post update to explain the situation, and offer players some compensation for their troubles.

“We've been testing the entire game and platform for several months, but there were a few things we missed; real-world play frequently leads to unexpected issues,” wrote Robertson in the blog post. “Before I share details on this and what we're still facing, I want to dispel one comment we've seen: that we under-planned for server capacity. To ensure stability, we intended to manage our servers to match the player population as it grew. Overall, we had excess capacity prepared for population increases, and continue to do so. That said, what’s important is that all parts of the game work as designed to meet players’ needs, and that did not happen in the opening hours.”

“We appreciate everyone’s patience and sincerely apologize for those who have had issues getting into the game. As a token of appreciation for your enthusiasm and any issues you encountered, we’re giving everyone who participated in the VIP demo weekend an additional new vinyl at launch.”

Hopefully the game doesn’t suffer from the same issues when it launches next month, or else Bioware and EA might find themselves giving away more than just a few free skins.