Xbox One Black Home Screen of Death Issue Being Investigated
By Nicholas Barth ·
Many Xbox One players are currently experiencing the black home screen of death issue that is not allowing them to use their console.
Wednesday, January 30th has seen the Xbox One community be hit with a major issue in a black home screen of death that is not allowing them to use their Xbox One. This has led plenty of players to be curious and concerned as to why their home screen has been turned into a black screen of death when being turned on. While the issue causing the Xbox One black home screen of death currently has not been made public, the official support Twitter account for the platform has announced that it is currently working on a fix for the issue.
Xbox One Black Home Screen of Death
The official support Twitter account for the Microsoft console posted on January 30th that it was aware of the black home screen of death issue that many players were experiencing and that engineers are currently working to find a remedy for the problem.
We are aware of reports of Xbox One console startup, title update and sign-in errors. We will keep everyone informed once we have more information to share. Thank you all for your patience.
— Xbox Support (@XboxSupport) January 30, 2019
Our engineers are actively investigating and working on the issues outlined in our initial post. In the meantime, keep an eye out on our Service Status page for updates while this issue is worked on: https://t.co/99xfLMWcZW https://t.co/NwHUySgBvL
— Xbox Support (@XboxSupport) January 30, 2019
Additionally, if you're running into issues attempting to view our status page, teams are actively investigating this as well. Thank you for your ongoing patience, we'll update here when there's more to provide.
— Xbox Support (@XboxSupport) January 30, 2019
Our teams have identified the cause for our earlier issues and are continuing to address these now. Thank you for your patience, we'll update again when we know of any other changes.
— Xbox Support (@XboxSupport) January 30, 2019
The issues surrounding Xbox One console startup, sign-in, title update errors, and our status page have now been resolved. Thank you for sticking with us while our teams addressed these issues and we appreciate the reports. As always, we're here and we're listening.
— Xbox Support (@XboxSupport) January 30, 2019
Those interested in keeping up with updates regarding the status of the fix for the Xbox One home black death issue that is currently running ravage through the video game community can do so on the official service status page for the platform.
However, it looks as though even the service status page for the platform is also suffering from connection issues, as many individuals are reporting that they can not access the service status page.
With the issue appearing as something that could potentially mean that an individual's console was broken, many players were scared that their individual console was not working anymore, but it was soon made evident that the Xbox One black home screen of death issue was affecting the vast majority of the platform's community when an official statement was announced by the platform's support account.
We will continue to update this article with any new information that is provided regarding the fixing of the Xbox One black home screen of death issue that is currently affecting the community.
(cover photo courtesy of Digital Trends)